You can also backup your iPhone by connecting it to iTunes, clicking the phone icon in the upper left-hand corner, and clicking Back Up Now. By saving a backup, you won’t lose any data when you reset or restore your iPhone!Ĭheck out our YouTube video to learn how to backup your iPhone to iCloud. The next two troubleshooting steps in this article address deeper software problems and require resetting some or all of your iPhone to factory defaults. If your iPhone is still freezing, it’s time to save a backup, just to make sure you don’t lose any of the information on your iPhone. Tap Download & Install if an iOS update is available. Check for a software update by going to Settings and tapping General -> Software Update. Using an iPhone with an outdated version of iOS, the iPhone’s operating system, can cause it to crash. It’ll help you diagnose and fix problems with app or apps that are crashing! Update Your iPhone Software If an app was responsible for the problem, you may want to check out crashing iPhone apps. Then, close your apps by swiping them up and off the top of the screen. If that app is left open in the background of your iPhone, it could continuously crash your iPhone’s software.įirst, open the app switcher on your iPhone by double-pressing the Home button (iPhone 8 and earlier) or swiping up from the very bottom to the center of the screen (iPhone X and later). It’s possible your iPhone keeps crashing because one of your apps keeps crashing. IPhone SE, 6s, and earlier: Press and hold the Home button and the power button simultaneously until you see the Apple logo on the screen. IPhone 7: Simultaneously press and hold the power button and Volume Down button until the Apple logo appears. Release the side button when the Apple logo appears. IPhone XS, X, and 8: Press and release the Volume Up button, then press and release the Volume Down button, then press and hold the side button. A hard reset forces your iPhone to turn off and back on abruptly. If your iPhone froze when it crashed, you’ll have to hard reset it rather than shut it down normally. Your iPhone will turn back on shortly after. Once your iPhone has completely shut down, press and hold the power button (iPhone 8 and older) or the side button (iPhone X and newer) until you see the Apple logo on the display. Another, better solution, would be for Apple to fix the bug, either by updating the SDK or issuing an update to iOS 9.Įither way, users of the new big iPhones may have to wait a little longer to get an updated version of Instagram with proper support for their devices, and it’s not Instagram’s fault.Next, turn off your iPhone by swiping the circular power button from left to right across the display. The Instagram team would have to either drop support for iOS 9, which would hurt a large number of users, or find a workaround for the crash, which seems unlikely given how long the bug has existed and there’s still no workaround for it. It’s unclear when or whether this situation is going to be resolved. For apps to work with the new screen size of the iPhone XS Max and XR, they must be compiled and submitted using Xcode 10, linking against the iOS 12 SDK.Įvery iOS app has two different system versions it relates to: the minimum version supported by the app, which is the minimum version of iOS a user must be running in order to be able to install that app and the version of the SDK the app was compiled with, which is mainly determined by the version of Xcode used to compile and distribute the app.ĭepending on the version of the SDK it was compiled with and the version of iOS a device is running, the compiled app can behave differently, which is the case with Instagram not supporting the new screen size on the new update.įrom what we’ve been able to gather from sources, the Facebook team had to distribute the app with an older version of Xcode because of a common crash that can occur with apps compiled using the iOS 12 SDK but running on iOS 9, a system version which a large number of users of Instagram are still running. The Facebook team responsible for Instagram had to use an older version of Xcode (Apple’s developer tool) to compile and submit the update to the App Store. We’ve now been able to confirm that this change was intentional, but here’s why it’s not Instagram’s fault… In a previous post about the update, we mentioned that the company might have accidentally broke support for the new devices which originally arrived in October. Recently, Instagram released an update to their iOS app, version 75, which broke support for the screen size of the iPhone XS Max and iPhone XR. This caused the UI and pictures to look scaled on the new devices.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |